Background informationVincent De Wit, Coordinator of methodologies and tools for trade at Renault Belgium Luxemburg, gives an interview about the 'New Défipro' quoting tool. 'New Défipro' is a "car configuration and quoting tool" developed in Force.com by ABSI. The application is currently used for all commercial quotes made be Renault car dealers and by Renault sales people.
ChallengesThe old configurator "Defipro", delivered in 2004, became obsolete in terms of flexibility and development. The challenge was to rebuilt "Defipro" to a web tool with new features, more flexibility in terms of developments and speed of operation.
Solution approachABSI appointed a project manager in order to achieve the development and integration of the project in Salesforce.com. The team at Absi consisted of this project manager as well of 2 developers. Weekly meetings were organized in order to understand the business requirements and to translate them in the new application.
After a pilot period of 1 month, the application was deployed in May 2012. Today more than 600 users work daily with this application at Renault Belgium & Luxemburg headquarters as well as in the different garages.
The objectives were successfully achieved and Renault is already defining with Absi the next evolutions of version 2.